GENERAL TERMS AND CONDITIONS

Article 1 - Sales
WR-inspired is a brand distrubuted by the company Sofa-dome BVBA, based in Belgium.

1.1. Company Sofa-Dome Bvba operates her services exclusively in accordance with these
conditions. Our general terms and conditions apply to all agreements concluded by or with our company,
unless we have expressly agreed to this in writing.

1.2. Sales order conditions:
We have set certain conditions for accepting orders.

1.3. Goods are made from natural products ( wood, marble, metal ); their colors might vary and / or the
colors might change due to direct sun light exposure and/or contact with different substances like alcohol,
acidic solutions, extreme heat / freeze etc. It is always recommended to use coasters and to avoid
contact with the mentioned substances, those can penetrate and effect the material. Which can result in
permanent marks and stains that can not be removed. Natural stone and oak are a product of nature, and
never, two pieces or two zones of the same surface will be identical. Of this reason are indented color
variations, veins or models in each product or parts of the same product. A large varieties of color,
surface appearance and variation in granule must be considered as parts of the elements which give the
beauty of a natural product. Varieties of color , texture and porosity are part of the characteristics of a
natural product. With no exception, all the products mentioned on the invoice will have different forms of
variations in the elements mentioned above and are conformed with the standard EN 1258:2004.

1.4. An order is only binding if it is accepted by us.

1.5 A purchase agreement derives from your order placed via email. We will send you a conformation of your order by e-mail as Proforma Invoice or order confirmation. We kindly ask you to verify the order confirmation carefully and return us a written approval and / or any mentioning which might not be accordingly to your initial purchase.

 If we receive no special note within 48 hours after, we will register your order in our system and this can not be changed. Your purchase will be confirmed for production according to the order conditions mentioned in this document, unless agreed differently on paper. The customer is completely responsible for the correctness of the dates mentioned in the order. 

1.6 In your order please mention clearly your complete company details, including the VAT / BTW code.

1.7. Any cancellation of an order must be made in writing. Cancelling your order is only possible within 48 hours after receiving the conformation of the order. It is only valid with written acceptance by us.
1.8. In the event of cancellation after 48 hours, the client must pay a fixed compensation of 30 % of the price of the order, subject to proof of higher damage by the seller.
This compensation covers the fixed and variable costs and possible loss of profit.

Article 2 - Goods to be supplied                                         
2.1. The goods are delivered as are stated on the official invoice.

Article 3 - Price                             
3.1. Our prices are stated in Euros, excluding 21% sales tax VAT / BTW and excluding shipping costs. Deliveries to tax-obliged entrepreneurs within the European Union and customers outside the European Union are exempt of sales tax. Any increase in the VAT rate in the period between the order and the delivery will be borne by the buyer.

All prices are under reserve of changes in prices. Changes in prices have no influence on orders already placed. 

3.2. The costs of transport, delivery and insurance are borne by the buyer / The costs of delivery are as mentioned in the art 1.2 from the general terms & conditions.
3.3. Waiting hours due to the fact that, outside our responsibility, cannot be delivered at the agreed time, will be charged a flat-rate compensation charged to us by the transport company responsible for that delivery.
3.4. In principle, deliveries are made on the ground floor. If deliveries are to be made on one floor or in a basement space, additional costs may be charged for this.

Article 4 - Delivery times                 
4.1 If the buyer has to collect the goods and he is in default, a custody fee can be charged. Meanwhile, the buyer bears the risk.
The delivery terms are only provided by way of information and are therefore not binding unless expressly agreed between the parties.
Delay in implementation can never lead to compensation or dissolution of the agreement.

4.2 General delivery time can vary between 4 and 8 weeks or as is stated in the order conditions,

For custom made products of non standard dimensions we will inform you about the time frame accordingly to the complexity of the product. Items in stock are be available in a few days.

4.3 For correct delivery please mention delivery address and time frames. Also would their be changes or extra specifics on delivery address or contact person.Transit time depends on the final destination of the cargo, on the forwarding method, and is to be informed to the client immediately after pick up. Shall not be longer then 5 – 7 days.

 Example : orders consisting in a few items might need a longer transit time till a proper route can be establish with the forwarder.

Last pick up date of each year is 15 of December.

Article 5 - Control and guarantee

5.1 All products are to be controlled upon delivery. Any non conformity or damage on packaging which might appear due to transport, is to be mentioned on the transport documents. (CMR)

Marble tops are special items in delivery. We kindly ask you to verify immediately at unloading the conditions of the marble tops and if any damages appeared to mention them clearly on the transport papers from the driver ( CMR documents ).

Marble tops are always to be checked immediately upon delivery.

Any reclamation of broken or rift marble tops after unloading will not be taken in consideration. Any claim of products which might have been damaged in transport or improper unloading methods, are not to be taken in consideration. Claims longer then 3 days over delivery date are not to be registered in our records.

5.2. The buyer should immediately receive and check the goods. Complaints must be reported to the seller by registered letter or mail within 3  after delivery

5.3. The seller is not responsible for problems arising from the incorrect and / or improper use of the product, problems arising from force majeure, and from the act or willful misconduct of any person, including the buyer or his appointees.

5.4. Hidden defects can only give rise to compensation if they have been traced with due speed and are submitted within 3 days by registered letter and the goods have not been processed, moved to a store or delivered to the end-consumer.

5.5. Any compensation will not exceed the price of the goods.

5.6. Visible defects or damage must be reported by reasoned registered letter within 3 days after delivery, under penalty of forfeiture. The use, even of part of the delivery, implies the approval of visible defects or damage.

5.7. For any claims accepted by us, the goods will be replaced. The goods can not be used, and must be prepared and packed immediately after control. Damaged goods need to be well packed and given back at our next delivery. If any visible traces of usage are discovered when receiving these goods back, the goods will be charged on their full value.

Article 6 - Transfer of ownership and delivery                                             
6.1. The delivered goods remain the property of the seller until full payment of principal, costs and interest.
6.2. Delivery is at the risk of the buyer. The risk passes to the buyer as soon as the goods leave the seller's warehouse.

6.3. The buyer will notify the seller if the goods are placed in a space rented by the buyer and, if necessary, disclose the identity and place of residence of the lessor of this space.

6.4. The buyer who wrongly refuses to accept or collect the offered goods must pay the ensuing costs, such as storage costs and freight costs, regardless of the other fees, including the agreed price, the interest and the flat-rate increase. to the seller.  
6.5 Working with forwarders or co-contracting parties for transport, we facilitate transport arrangements but not the unloading.  Please make sure there is personal at the unloading site for unloading and inspection of the goods.

Article 7 - Payment                              
7.1 A 100% payment before delivery is required, based on the commercial invoice issued when the purchase order has been prepared for shipping. Goods remain property of Sofa-dome BVBA till 100% payment.

7.2. Each invoice is payable on its due date without discount unless otherwise agreed. Any delay in payment yields interest on arrears of 15% per annum of the amount due by operation of law and without prior notice of default. In that case, the customer will also owe a conventional compensation of 10% on the invoice amount, with a minimum of 250 euros. The compensation remains due even if the late invoice is only paid in principal.
7.3. When payments are allowed with installments, the debt becomes fully due when one payment is not made.
7.4. Protesting invoices must, on pain of forfeiture, be made in writing within fifteen working days after the invoice date, stating the date and number of the invoice.
7.5. In the event of non-payment of interim invoices, we also reserve the right to discontinue further work or deliveries without prior notice until we have obtained payment of these interim invoices. The latter without any compensation for damage or delay, and without prejudice to the right to compensation on our behalf.
7.6. Any late payment or default also makes, and without the need for notice of default, all invoices already sent then fully demandable and, in addition, any permitted payment facility or discount for the past as well as for the future will lapse by operation of law.

Article 8 - Guarantees                         
8.1. If the seller's confidence in the buyer's creditworthiness is shaken by late payment or default, acts of judicial execution against the buyer and / or demonstrable other events that call into question the trust in the proper execution of the buyer's commitments. and / or make impossible, the seller reserves the right to demand appropriate guarantees from the buyer. If the buyer refuses to comply, the seller reserves the right to cancel all or part of the order, even if the goods have already been shipped in whole or in part. Where appropriate, the amount referred to in art. 1.6, without prejudice to the payment of any delivery that has already been partially carried out.

Article 9 - Force Majeure
9.1. Any case of force majeure or chance releases our company by any obligation by operation of law, without our co-contracting party being able to claim compensation.
If our company is dependent, for the fulfillment of its obligations, on deliveries by a third company, for example, then these provisions also apply in the event of force majeure or coincidence with this third party, if this would delay or prevent the fulfillment of our obligations. turn into.
The following situations, among others, are regarded as force majeure: accidents, material breakage, exceptional weather conditions, fire, strikes, lock-out, theft and exceptional traffic disruption.


Article 10 - Exoneration provision
10.1.We can only be held liable insofar as we have committed a serious error or intent.
We are not responsible for intent or gross negligence on the part of our employees.
If the seller's liability would be proven, his liability will be limited to direct damage, excluding indirect damage, such as, but not limited to, lost profit, financial or commercial losses, production loss, the increase of general expenses, the increased administration costs, loss or damage of data, loss of contracts, intangible damage and loss of customers.
If our liability is proven, our obligation will be limited to the amount we will receive from our corporate liability insurer up to a maximum amount of ....


Article 11 - Dispute resolution
11.1. In case of dispute, only the courts of Belgium are competent.

11.2. All costs related to collection by judicial means, including legal fees, will be charged to the buyer.

11.3. All our agreements are exclusively governed by Belgian law.

 
Brand
WR-inspired

Our company details

Sofa-dome BVBA                                 
Dorp 32, 2250 Olen, Belgium                       

VAT code: BE0895484303

Payments can be made on the following bank account:

IBAN: BE 57 3631 2165 6935 ING BANK BIC: BBRUBEBB